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Building Relationships for
 Success in Sales

 What You Get With This Course: 

$83.95 (Plus $5.00 S&H)
This item is currently only available on CD.
 
   • 42-Page Instructor Guide • 32-Page Student Workbook • Power Point Slide Presentation • Course Outline • Various Handouts
   • Pre-Test and Post -Test with Answer Keys • Assessment FAQ • Quick Reference Tutorial
                                                                                                        COURSE OVERVIEW

This workshop will help you teach participants:

-         How to use the rules of likeability to their advantage

-         The seven influences in forming relationships

-         The Johari Window

-         Some of Dale Carnegie’s key ideas

-         How to communicate more effectively

-         How to network

 Introduction and Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

 How to Get People to Like You

Participants will examine the twelve rules of likeability in small groups. Then, the large group will reconvene and discuss its conclusions.

What Influences People in Forming Relationships?

There are seven main things that influence people in forming relationships. During this session, we will cover what those influences are and how participants can ensure they are a positive factor in your relationships.

 Disclosure

Joe Luft and Harry Ingraham developed the Johari Window, a way of looking at our self-awareness and our ability to ask feedback of others. We will look at the Johari Window in detail during this session.

 How to Win Friends and Influence People

One of the most popular books ever written was Dale Carnegie’s How to Win Friends and Influence People. We will spend this session looking at some of its tips.

Communication Skills for Relationship Selling

The two most basic elements of good communication are asking questions and listening to others. We will cover both skills in depth during this session.

Non-Verbal Messages

Did you know that your words convey only 7% of your message? We’ll discuss what the other 93% is made up of, and how you can ensure that your body is sending the same message as your words.

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