Welcome to

 

         Lifeline to Learning®

          The online learning center for life's most important skills

                                                    About Our Courseware
    All Lifeline to Learning courseware has been developed, tested
    and proven effective over many years. Each program has been
    created as a tool to be used either by an instructor in a workshop
    environment, or for individual use.  All of our courses are user
    friendly and easily downloaded.

    System Requirements:   Adobe Reader, level 8 or newer
                                                   Microsoft Office, Version 2007
                                                      Get Adobe Reader

Microsoft Outlook Basic
                                                                                                Table of Contents of The Instructor's Guide

Section 1: Starting Out .................................................................................................................. 1

Lesson 1.1: Getting Started .................................................................................................................... 2

What is Microsoft Office Outlook 2007? .............................................................................................................. 2

What’s New in Microsoft Office Outlook 2007? .................................................................................................. 3

What’s Required? ............................................................................................................................................... 3

Launching Outlook ............................................................................................................................................. 4

About the Notification Icon ................................................................................................................................ 5

Closing Outlook ................................................................................................................................................. 6

Step-By-Step ....................................................................................................................................................... 7

Skill Sharpener ................................................................................................................................................. 13

Lesson 1.2: Interacting with Outlook .................................................................................................. 14

The Outlook Interface ...................................................................................................................................... 14

Understanding the Two Interfaces ..................................................................................................................... 16

Using the Main Menu ....................................................................................................................................... 17

Using Shortcut (Right-Click) Menus .................................................................................................................. 21

Using Shortcut Keys ......................................................................................................................................... 21

Using Dialog Boxes ......................................................................................................................................... 23

Step-By-Step ..................................................................................................................................................... 24

Skill Sharpener ................................................................................................................................................. 29

Lesson 1.3: Working with Toolbars .................................................................................................... 30

Using Toolbars ................................................................................................................................................. 30

Showing and Hiding Toolbars ........................................................................................................................... 31

Moving Toolbars and the Menu Bar .................................................................................................................. 31

Using the Standard Toolbar ............................................................................................................................... 32

Using the Advanced Toolbar .............................................................................................................................. 33

Using the Web Toolbar .................................................................................................................................... 34

Step-By-Step ..................................................................................................................................................... 36

Skill Sharpener ................................................................................................................................................. 42

Lesson 1.4: Using the Outlook Panes .................................................................................................. 43

Using Outlook Today ....................................................................................................................................... 43

Using the Navigation Pane ............................................................................................................................... 45

Using the Reading Pane ................................................................................................................................... 50

Using the To-Do Bar ........................................................................................................................................ 52

Step-By-Step ..................................................................................................................................................... 55

Skill Sharpener ................................................................................................................................................. 61

Lesson 1.5: Getting Help in Outlook ................................................................................................... 62

Using the Help Menu ....................................................................................................................................... 62

Opening Help ................................................................................................................................................... 63

Using the Help Screen ...................................................................................................................................... 64

The Help Toolbar .............................................................................................................................................. 66

Searching for Help ............................................................................................................................................ 67

Using the Table of Contents ............................................................................................................................... 70

Getting Help in a Dialog Box ............................................................................................................................. 73

Using the Type a Question Box .......................................................................................................................... 75

Step-By-Step ..................................................................................................................................................... 77

Skill Sharpener ................................................................................................................................................. 82

Section 1: Case Study ........................................................................................................................... 83

Section 1: Review Questions ................................................................................................................ 84

Section 2: Receiving E-Mail ........................................................................................................ 86

Lesson 2.1: Receiving E-Mail............................................................................................................... 87

Types of E-mail Accounts ................................................................................................................................. 87

Setting up an E-Mail Account ............................................................................................................................ 88

Modifying E-Mail Account Settings ................................................................................................................... 94

Sending and Receiving E-Mail ........................................................................................................................... 96

Step-By-Step ..................................................................................................................................................... 97

Skill Sharpener ............................................................................................................................................... 106

Lesson 2.2: Working with E-Mail Messages .................................................................................... 107

About Outlook Folders ................................................................................................................................... 107

Opening Messages ......................................................................................................................................... 108

Editing Messages ........................................................................................................................................... 109

Printing Messages .......................................................................................................................................... 110

Saving Messages ............................................................................................................................................ 111

Deleting Messages ......................................................................................................................................... 112

Step-By-Step ................................................................................................................................................... 114

Skill Sharpener ............................................................................................................................................... 119

Lesson 2.3: The New Interface, Part 1 .............................................................................................. 120

About Tabs ...................................................................................................................................................... 120

About Groups .................................................................................................................................................. 121

About Option Buttons ...................................................................................................................................... 121

Minimizing the Tab ......................................................................................................................................... 122

Step-By-Step .................................................................................................................................................... 123

Skill Sharpener ................................................................................................................................................ 127

Lesson 2.4: The New Interface, Part 2 .............................................................................................. 128

Using the Quick Access Toolbar ...................................................................................................................... 128

Adding and Removing Buttons ......................................................................................................................... 129

Moving the Quick Access Toolbar ................................................................................................................... 131

Using the Options Dialog to Customize the Toolbar ....................................................................................... 133

Step-By-Step .................................................................................................................................................... 137

Skill Sharpener ................................................................................................................................................ 145

Section 2: Case Study ......................................................................................................................... 146

Section 2: Review Questions .............................................................................................................. 147

Section 3: Sending E-Mail ......................................................................................................... 150

Lesson 3.1: Answering Mail ............................................................................................................... 151

Replying to Messages ..................................................................................................................................... 151

Forwarding Messages .................................................................................................................................... 154

Opening and Saving Attachments .................................................................................................................... 156

Using the Attachment Previewer ...................................................................................................................... 160

Step-By-Step ................................................................................................................................................... 162

Skill Sharpener ............................................................................................................................................... 170

Lesson 3.2: Composing E-Mail .......................................................................................................... 171

Creating a New Message ............................................................................................................................... 172

The Message Interface ................................................................................................................................... 173

Adding Recipients .......................................................................................................................................... 174

Typing a Subject Line ..................................................................................................................................... 175

Creating Your Message .................................................................................................................................. 175

Step-By-Step ................................................................................................................................................... 178

Skill Sharpener ............................................................................................................................................... 183

Lesson 3.3: Doing More with E-Mail ................................................................................................ 184

Adding Attachments ....................................................................................................................................... 184

Creating Hyperlinks ....................................................................................................................................... 186

Attaching Outlook Items ................................................................................................................................. 188

Using Themes ................................................................................................................................................. 189

Step-By-Step ................................................................................................................................................... 190

Skill Sharpener ............................................................................................................................................... 195

Lesson 3.4: Using the Drafts Folder .................................................................................................. 196

Opening the Drafts Folder ............................................................................................................................... 196

Saving a Message as a Draft ............................................................................................................................ 197

Opening and Editing a Draft ............................................................................................................................ 198

Sending a Draft .............................................................................................................................................. 199

Deleting a Draft ............................................................................................................................................. 200

Step-By-Step ................................................................................................................................................... 201

Skill Sharpener ............................................................................................................................................... 203

Section 3: Case Study ......................................................................................................................... 204

Section 3: Review Questions .............................................................................................................. 205

Section 4: Information Management ........................................................................................ 208

Lesson 4.1: The Calendar .................................................................................................................. 209

Opening the Calendar .................................................................................................................................... 210

Creating a New Appointment ........................................................................................................................... 212

Editing an Appointment.................................................................................................................................. 217

Using the Tasks Pane ..................................................................................................................................... 219

Using the Calendar Navigation Pane .............................................................................................................. 221

Using the Standard Toolbar ............................................................................................................................. 223

Customizing Calendar Views ........................................................................................................................... 224

Step-By-Step ................................................................................................................................................... 226

Skill Sharpener ............................................................................................................................................... 230

Lesson 4.2: The Contacts Folder ....................................................................................................... 231

Opening the Contacts Folder ........................................................................................................................... 231

Creating a New Contact ................................................................................................................................. 232

Creating a New Distribution List ..................................................................................................................... 235

Editing Contacts and Distribution Lists ........................................................................................................... 238

Using the Contacts Navigation Pane ............................................................................................................... 239

Using the Standard Toolbar ............................................................................................................................. 240

Customizing Contacts Views ............................................................................................................................ 241

Step-By-Step ................................................................................................................................................... 244

Skill Sharpener ............................................................................................................................................... 250

Lesson 4.3: The Tasks Folder ............................................................................................................ 251

Opening the Tasks Folder ............................................................................................................................... 251

Creating a New Task ...................................................................................................................................... 253

Editing a Task ................................................................................................................................................ 254

Using the Tasks Navigation Pane .................................................................................................................... 256

Using the Standard Toolbar ............................................................................................................................. 257

Customizing Tasks Views ............................................................................................................................... 258

Step-By-Step ................................................................................................................................................... 259

Skill Sharpener ............................................................................................................................................... 263

Lesson 4.4: The Notes Folder ............................................................................................................. 264

Opening the Notes Folder ............................................................................................................................... 264

Creating a New Note ...................................................................................................................................... 265

Editing a Note ................................................................................................................................................ 267

Using the Notes Navigation Pane .................................................................................................................... 268

Using the Standard Toolbar ............................................................................................................................. 268

Customizing Notes Views ............................................................................................................................... 269

Step-By-Step ................................................................................................................................................... 271

Skill Sharpener ............................................................................................................................................... 275

Lesson 4.5: The Journal Folder ......................................................................................................... 276

Setting Journal Options.................................................................................................................................. 277

Opening the Journal Folder ............................................................................................................................. 280

Creating a New Journal Entry ......................................................................................................................... 281

Editing a Journal Entry .................................................................................................................................. 283

Using the Journal Navigation Pane ................................................................................................................. 284

Using the Standard Toolbar ............................................................................................................................. 284

Customizing Journal Views .............................................................................................................................. 285

Step-By-Step ................................................................................................................................................... 287

Skill Sharpener ............................................................................................................................................... 293

Section 4: Case Study ......................................................................................................................... 294

Section 4: Review Questions .............................................................................................................. 295

Section 5: Viewing and Printing in Outlook ............................................................................. 297

Lesson 5.1: Using Viewing Tools ....................................................................................................... 298

Using Arrange By ........................................................................................................................................... 298

About Groups ................................................................................................................................................. 301

Using Current View ....................................................................................................................................... 303

About AutoPreview ........................................................................................................................................ 303

Step-By-Step ................................................................................................................................................... 305

Skill Sharpener ............................................................................................................................................... 310

Lesson 5.2: Customizing the Outlook Screen ................................................................................... 311

Customizing Toolbars .................................................................................................................................... 311

Creating Toolbars .......................................................................................................................................... 313

Customizing the Menu Bar ............................................................................................................................... 315

Creating New Menus ...................................................................................................................................... 317

Using the Options Tab ................................................................................................................................... 319

Step-By-Step ................................................................................................................................................... 320

Skill Sharpener ............................................................................................................................................... 325

Lesson 5.3: Using Print Preview ........................................................................................................ 326

Opening Print Preview ................................................................................................................................... 326

Using the Print Preview Toolbar ..................................................................................................................... 328

Navigating Through Print Preview .................................................................................................................. 329

Printing from Preview .................................................................................................................................... 330

Closing Print Preview .................................................................................................................................... 331

Step-By-Step ................................................................................................................................................... 332

Skill Sharpener ............................................................................................................................................... 337

Lesson 5.4: Printing Outlook Items .................................................................................................. 338

Choosing Page Setup ..................................................................................................................................... 338

Print Commands ............................................................................................................................................ 340

Using the Print Dialog ................................................................................................................................... 340

Modifying Printer Properties ........................................................................................................................... 341

Step-By-Step ................................................................................................................................................... 342

Skill Sharpener ............................................................................................................................................... 346

Section 5: Case Study ......................................................................................................................... 347

Section 5: Review Questions .............................................................................................................. 348

Index ......................................................................................................................................... 350