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COURSE OUTLINE
This three-day workshop will help you teach
participants how to:
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Master Peter Senge’s five disciplines
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Add Kouzes and Posner’s five practices to their life
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Build trust with their employees
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Develop key management skills, including change management, time
management, critical thinking, delegation, problem solving, presentation
strategies, communications, strategic planning, and feedback techniques
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Use Robert Cialdini’s six influence strategies to their advantage
Introduction and Course Overview
You will spend the first part of the day getting to
know participants and discussing what will take place during the
workshop. Students will also have an opportunity to identify their
personal learning objectives.
The Learning Organization
The idea that organizations and people should
strive to continually evolve and learn has been coming into prominence
over the last decade. During this session, we will explore what this
means and how we can get started.
The Five Disciplines
The morning of Day One will be spent discussing
Peter Senge’s five disciplines: personal mastery, mental models, shared
vision, team learning, and systems thinking.
Leadership
One key tool for developing your leadership skills
is the Situational Leadership Model developed by Paul Hersey.
Participants will spend most of the afternoon of Day One taking this
test and analyzing its results.
The Five Practices
James Kouzes and Barry Posner are two other
well-known researchers who have done a tremendous amount of work on
leadership, and their findings complement Peter Senge’s work. They have
identified five practices they feel should be a part of every leader’s
skill set. We will look at each practice closely and help you identify
some ways to incorporate it into your leadership skill set.
Trust
Trust may very well be one of the most important
determiners of employer-employee relationships. We will explore some
ways that participants can build trust with their employees.
Change
Managing change well is a key part of being a
manager. We will take a close look at William Bridges’ change cycle.
Participants will also have an opportunity to apply the cycle to
situations from their own lives.
The Four Room Apartment
This model is another way of looking at change. We
will examine each room and we will look at ways to move people from one
room to another.
Time Management
Managing your time well is another crucial
leadership skill. Participants will practice this skill through a time
management case study, followed by some simple organizational tips and
techniques.
Managers vs. Leaders
Warren Bennis has written many books on becoming a
leader. We will look at some of his insights on what makes a manager
different from a leader.
Types of Thinking
There are several models that you can apply to your
thinking to help you achieve maximum results. We will discuss two models
and apply them to an ethical dilemma.
Influence Strategies
At the very core of leadership is the ability to
influence people. There are many ways that we can influence people. This
session will focus on the six methods that Robert Cialdini has
identified.
Relationships
Early on in the workshop, we looked at the concept
of systems thinking. This session takes that concept and applies it to
relationships. We will look at the relationship system and how
participants can use it to better coach a team through conflict.
Problem Solving
There are many approaches that you can use to solve
a problem. We will discuss a simple eight-step method and then
participants will apply that method to a personal problem.
Strategic Planning
By the end of this session, participants will
understand the benefits of a SWOT analysis. They will also have an
opportunity to complete a personal analysis.
Delegation
One of a manager’s biggest challenges is what to
delegate, to whom, and how. We will take an in-depth look at some key
delegation techniques, and then participants will practice those
techniques in a role play.
Criteria for Useful Feedback
This session will look at the nine criteria for
useful feedback. We will also see the value of good feedback through a
group exercise.
Feedback Techniques
In this session, we will continue our work with
feedback by looking at some feedback techniques. Participants will then
practice those techniques through a role-play.
Body Language
Just as important as what you say is how you say
it. During this session participants will learn how to make sure that
their body is sending the same message as their words.
Meetings
Leaders are often asked to hold, attend, and/or
facilitate meetings. We will look at each of these roles in-depth and
identify some ways that leaders can make the most of their time in each
role.
Skillful Speaking
Public speaking is an opportunity leaders must
learn to grasp at every opportunity. During this session, participants
will learn seven ways to pump up a presentation.
Personal Development
To wrap up the workshop, we will review the
pre-assignment and fill out an action plan.
Workshop Wrap-Up
At the end of the day, participants will have an
opportunity to ask questions.
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