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COURSE OUTLINE Coaching: A Leadership Skill
This one-day workshop will help you teach
participants how to:
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Use coaching to develop their team
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Develop the coaching skills that help improve individual
performance
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Demonstrate the behaviors and practices of an effective
coach
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Recognize employees’ strengths and give them the feedback
they need to succeed
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Identify employee problems and ways you can help to
correct them
Introduction and Course Overview
You will spend the first part of the day getting to
know participants and discussing what will take place during the
workshop. Students will also have an opportunity to identify their
personal learning objectives.
Defining Coaching
The first part of the morning will be spent
exploring what coaching means (in general and to participants),
reviewing coaching skills, and evaluating the pre-assignment.
Interpersonal Communication Skills
Communicating well is a key aspect of successful
coaching. During this session, participants will explore different
communication skills and create an action plan.
Self-Disclosure
Joe Luft and Harry Ingraham developed the Johari
windows concept, a way of looking at our self-awareness and our ability
to ask feedback of others. This session will look at the window and
examine how we can use it when coaching.
Critical Coaching Skills
Participants will examine important coaching skills
in small groups, including helping, mentoring, teaching, and challenging
skills.
More on Communication
This lecturette will examine two powerful, simple
coaching tools: asking questions and listening.
Learning Styles and Principles
We learn in three different ways: by seeing, by
hearing, and by doing. In a large group discussion, participants will
identify ways to incorporate these methods into coaching.
Benefits/Consequences
During this session, we will examine a tool that
coaches can use to help gain buy-in for change from employees.
Skills Involved in Coaching
Participants will work in small groups to complete
a mix-and-match exercise that will familiarize them with key coaching
skills.
The Coaching Model
This session will explore a four-step coaching
model that can be applied to any situation.
Feedback
Feedback is an essential component of coaching. You
will discuss types of feedback and offer some tips in lecture format
during this session.
Coaching Problems
To wrap up the day, participants will examine case
studies and offer solutions.
Workshop Wrap-Up
At the end of the
day, students will have an opportunity to ask questions and fill out an
action plan.
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